QLD:Smothered baby's family want urgent action

AAP General News (Australia)
08-01-2011
QLD:Smothered baby's family want urgent action

The family of a baby who died when her tired mother accidentally smothered her say
Queensland Health isn't responding urgently enough to coronial recommendations.

BELA HEIDRICH was about two hours old when she died at Rockhampton hospital in 2008.

She had been place in bed next to her mother, ZELIA BLOMFIELD, after being breastfed.

One month after the coroner recommended that all Queensland Health birthing services
have a specific policy on bed sharing, the family is frustrated by the lack of action.

Ms BLOMFIELD's lawyer, CHRISTINE MERCER, says the response to date has been inadequate,
with Queensland Health saying they'll only consider the findings.

AAP RTV gd/crh/sw

KEYWORD: HEIDRICH (BRISBANE)

� 2011 AAP Information Services Pty Limited (AAP) or its Licensors.

QLD:Nuclear power still important - Garnaut

AAP General News (Australia)
04-05-2011
QLD:Nuclear power still important - Garnaut

The federal Government's chief climate adviser Professor ROSS GARNAUT believes nuclear
power still has a vital role to play in global efforts to reduce emissions .. despite
the crisis at Japan's Fukushima plant.

Professor GARNAUT has told scientists at the CSIRO's Greenhouse conference in Cairns
.. that nuclear power will play a significant part in reducing emissions in developing
countries such as China.

He says the task of tackling climate change would be much harder without nuclear power.

However .. Professor GARNAUT says it makes little sense for Australia to shift to nuclear
power while it has an abundance of alternative resources.

AAP RTV ews/crh/af

KEYWORD: NUCLEAR GARNAUT (CAIRNS)

� 2011 AAP Information Services Pty Limited (AAP) or its Licensors.

Headlines in 0900 2GB news

AAP General News (Australia)
12-15-2010
Headlines in 0900 2GB news

- One of the executives who quit in protest at NSW power selloff is describing it as
a mad dash for cash which was timed appallingly.

- Honeymoon killer Gabe Watson's been granted bail in a US court.

- Wikileaks founder Julian Assange remains behind bars, despite being granted bail in a UK court.

- Small business owners have slammed the big banks, saying access to funding is unfair.

- Gillard govt has changed its tune on equal pay for women, making a new submission
to Fair Work Australia.

- Oprah fans are encouraging the talk show queen to return to Australia.

- HSC results are in.

- SPORT

- Ashes - Australia will decide on final XI just before the toss tomorrow.

AAP RTV af

KEYWORD: MONITOR 2GB 0900 (SYDNEY)

� 2010 AAP Information Services Pty Limited (AAP) or its Licensors.

VIC:Man survives 6m fall onto concrete floor

AAP General News (Australia)
08-07-2010
VIC:Man survives 6m fall onto concrete floor

A construction worker has survived a six metre fall onto the concrete floor of a swimming
pool that was under construction at a recreational centre .. in Melbourne's southeast.

The man in his 40s fell from scaffolding into the pool at East Bentleigh at twenty
to ten this morning.

Fire fighters placed the man on a stretcher and was then lifted out of the pool by
a mobile crane.

He's been taken to The Alfred hospital in a stable condition.

AAP RTV jxt/sw/

KEYWORD: CRANE (MELBOURNE)

� 2010 AAP Information Services Pty Limited (AAP) or its Licensors.

FED: Security threat unchanged, US-bound passengers searched

AAP General News (Australia)
12-27-2009
FED: Security threat unchanged, US-bound passengers searched

Australia's security threat level will remain at medium following a failed terrorist
attack on a US-bound plane .. but passengers flying to America will undergo more stringent
measures.

Nigerian man UMAR FAROUK ABDULMUTALLAB has been charged with trying to blow up a Delta
Airbus A330 on a flight from Amsterdam to Detroit on Christmas Day.

Federal Transport Minister ANTHONY ALBANESE says US authorities have issued changes
to security protocols .. meaning passengers must remain in their seats for at least one
hour prior to landing.

They'll be unable to have blankets .. pillows or personal belongings on their laps
during this time.

It follows reports the 23-year-old Nigerian emerged from the airplane lavatory before
landing .. sat down and put a blanket over his lap under which he attempted to detonate
the device.

AAP RTV vpm/tm

KEYWORD: US PLANE AUST (SYDNEY)

2009 AAP Information Services Pty Limited (AAP) or its Licensors.

Vic: Aerosol can fire floods supermarket, shops

AAP General News (Australia)
08-16-2009
Vic: Aerosol can fire floods supermarket, shops

MELBOURNE, Aug 16 AAP - A Melbourne supermarket has been evacuated and the premises
flooded after youths set fire to aerosol cans.

Four neighbouring shops in the city's west suffered water damage in the incident.

Several aisles of stock were damaged by the fire which was set about 7pm (AEST) in
the Coles Supermarket at the Central Square shopping centre in Central Avenue, Altona
Meadows.

"The resulting fire created smoke, which activated the sprinkler system and the supermarket
had to be evacuated," Metropolitan Fire Brigade spokesman Trevor Woodward told AAP.

"The water flowed out of the supermarket and into four other shops.

"You can imagine all the grief and the damage to stock this has caused."

AAP jrd/cdh

KEYWORD: AEROSOL

2009 AAP Information Services Pty Limited (AAP) or its Licensors.

Vic: Minister denies wrongdoing in OPI case

AAP General News (Australia)
04-06-2009
Vic: Minister denies wrongdoing in OPI case

MELBOURNE, April 6 AAP - A senior Victorian government minister has rejected allegations
that he tipped off former police assistant commissioner Noel Ashby that his phone was
tapped.

A leaked document, seen by AAP and other media, alleged Ashby met with a government
minister in April 2007 and was told "he should be careful" if he spoke with former police
association secretary Paul Mullett on the telephone.

Ashby resigned from the police force in 2007 after the Office of Police Integrity (OPI)
accused him of leaking sensitive police information to Mullett.

Both men have been charged in relation to the alleged leaks.

Fairfax radio host Neil Mitchell named the minister on Monday as Victorian roads and
ports minister Tim Pallas.

After a cabinet meeting on Monday, Mr Pallas fronted the media and vehemently denied
the allegations.

"At no stage do I accept that the allegations in respect to media circulation today
are correct," a defiant Mr Pallas told reporters.

"I have no knowledge of OPI investigations as roads minister, and I had no knowledge of those."

He admitted meeting Ashby on April 2, 2006, as alleged in the document, but said the
meeting was about road projects and tunnels.

The pair met on a number of occasions in Mr Pallas' capacity as roads minister and
Ashby's as assistant commissioner in charge of traffic.

He said they discussed an enterprise bargaining agreement for police but could not
say whether Mr Mullett's name arose in any of the conversations.

"I believe the issues of the police association and its EBA was raised, I can't be
certain about whether Paul Mullett in particular was," Mr Pallas said.

Mr Pallas also said he had "absolutely no doubt that all my ministerial colleagues
would have conducted themselves appropriately in these matters".

He also said the premier had full confidence in him.

"I can tell you I spoke to the premier immediately after cabinet and I told him what
my statement was to be today and he indicated his satisfaction with that statement."

Mr Ashby faces 13 counts of perjury, 13 of misleading the OPI and three of breaching
OPI confidentiality.

The report was allegedly prepared for Mr Ashby in a bid to have the police association
fund his legal defence.

Mr Mullett is also facing corruption charges arising from the OPI hearings.

Both Mr Mullett and Mr Ashby have denied any wrongdoing.

AAP kb/mh/jl/de

KEYWORD: OPI PALLAS

2009 AAP Information Services Pty Limited (AAP) or its Licensors.

SA: Toys banned in the lead-up to Christmas

AAP General News (Australia)
12-02-2008
SA: Toys banned in the lead-up to Christmas

16 toys have been banned in South Australia after failing safety checks in the lead-up
to Christmas.

They include a toy gun with a laser 12 times more powerful than allowed under Australian
law .. a folding chair that could trap small fingers .. a magnetic learning set that releases
small parts .. and a toy that expands when it gets wet.

Eight traders have been ordered to remove the dangerous items from sale and anyone
who's bought one is entitled to a refund.

AAP RTV tjd/crh/bart

KEYWORD: TOYS (ADELAIDE)

2008 AAP Information Services Pty Limited (AAP) or its Licensors.

Qld: Former Patel patients seek compo inquiry

AAP General News (Australia)
04-29-2008
Qld: Former Patel patients seek compo inquiry

BRISBANE, April 29 AAP - Patients of former Queensland surgeon Jayant Patel are visiting
state parliament today to call for an inquiry into compensation.

Patel, a former surgeon at Bundaberg hospital in southern Queensland, is in custody
in the United States while a court considers his extradition to Australia on manslaughter
charges.

The Queensland government has paid out almost 300 claims to former patients of Patel
through a special process.

But a number remain outstanding, while others have been rejected.

Bundaberg Burnett Patient Support Group president Ian Fleming said the process was
flawed and an inquiry is needed.

"We want a judicial inquiry ... into this whole affair to fully and fairly investigate
the whole compensation process and the way it's been handled," Mr Fleming said.

The patients are also seeking an update from Attorney-General Kerry Shine on the extradition
of Patel.

AAP pjo/jfm/bwl

KEYWORD: PATEL

2008 AAP Information Services Pty Limited (AAP) or its Licensors.

It's no holiday in some stores

JEFF GAMMAGE, THE PHILADELPHIA INQUIRER
The Record (Bergen County, NJ)
12-23-2007

It's no holiday in some stores -- Service with a sneer is on the rise
By JEFF GAMMAGE, THE PHILADELPHIA INQUIRER
Date: 12-23-2007, Sunday
Section: NEWS
Edtion: All Editions

You're standing at a checkout counter, ready to pay, and the twentysomething behind the register is talking on her cellphone. So you wait, and wait, and wait, and when the clerk finally finishes her conversation, she offers not an apology, but a grimace that suggests you've interrupted.

Sound familiar? It has a name: the Service Gap.

It's business-speak to describe a phenomenon fueling plenty of holiday-shopping frustration: the difference in how baby boomers and members of the "millennial generation" define the concept of customer service.

"There's a tremendous culture and value gap," said William Withers, a communications professor at Wartburg College in Iowa who, with his colleague Patrick Langan, has spent years studying customer service.

It's not that those in their teens or 20s are lazy or mean. Or that boomers are getting crotchety as they age. It's that both groups have far different social experiences and expectations, and demographics tend to put boomers in the checkout line and millennials behind the counter.

By 2010, Withers predicts, boomers will constitute nearly half the population — and control about 65 percent of the disposable income. As shoppers, they were shaped in an era when department stores were well-staffed with experienced salespeople who greeted customers with a polite "How may I help you?"

The millennials, a cohort almost as large as the boomers and one that will continue to make up a substantial portion of the service sector, have no such experience. Their shopping background is more impersonal, often conducted via phone or the Internet. Even their social networks are maintained via technology — text messages, instant messages, and Web sites such as Facebook and MySpace.

To put it in words a boomer can understand, face-to-face interaction just isn't their bag.

"They're clueless," said Franni Segal, 55, a travel agent with a degree in retailing. "They're more interested in talking to their friends. They have no incentive to make the sale."

When she was in her 20s, working on commission as an assistant manager at Bonwit Teller, she recalled, she and her colleagues eagerly courted customers. "Today when you go into a store, they're not interested in your needs. ... With the kind of service you get now, you might as well be on the Internet."

But Sarah Collier, a 20-year-old college student who has worked in retail sales, said she believes her peers' customer-service skills depend on their background and training, not their age.

"I don't think it's necessarily the entire generation. I think it's just the individual," said Collier, a hard worker who sells time-share vacations for a Poconos resort. "I know how to give good customer service."

Others do, too. Withers takes care to note that many excel at the craft, but said that generally, "those who are coming up in the service sector, they're just another breed of cat. They have interpersonal skills that we're finding are underdeveloped."

Millennials are more likely to have been raised by single or divorced parents, and in families in which both parents worked. Their cultural touchstone isn't the brotherhood of Woodstock but the bloodshed of Columbine. As clerks and waiters, they can struggle to meet customers' expectations.

More is at stake than etiquette. The bottom line for a business is, well, the bottom line. And dissatisfied customers will spend their money elsewhere.

Others suggest the problem is one of age, not culture.

"I'm not seeing the Service Gap," said Susan Magee, an adjunct professor at Chestnut Hill College in Pennsylvania who has studied the millennial generation. "I just think they're kids."

Remember, she said, it's the holiday season, and store clerks of all ages are busy and stressed like everyone else. "I think at Christmas, if the person can manage to say, 'Hi,' get my item in the bag, and not forget my gift receipt, I'm satisfied."

Withers blames the Service Gap partly on employers: Many lack the time or money to train workers. In a 2005 study, Withers and Langan reported that 78 percent of companies provided "some" customer-service training, but that 68 percent wanted to offer more.

What's the answer for peeved holiday shoppers?

Adjust your expectations — down, Withers said. Or be willing to pay more to shop and dine at establishments that have the time, interest and money to train their employees.

Nobody should waste their breath berating a young clerk or waiter, he said.

"Calling over the manager isn't going to matter," Withers said. "The server may still not look you in face. And they'll be texting their friends about what an ass you are."

Keywords: RETAIL, EMPLOYMENT, BEHAVIOR

Copyright 2007 Bergen Record Corp. All rights reserved.

NSW: $100,000 reward for information on missing Amber Haigh

AAP General News (Australia)
08-18-2007
NSW: $100,000 reward for information on missing Amber Haigh

SYDNEY, Aug 18 AAP - NSW police are hoping a $100,000 reward will help solve a five-year-old
mystery surrounding the disappearance and suspected death of a young woman.

NSW Police Minister David Campbell said the reward could lead to finding or solving
the case surrounding Amber Haigh who disappeared when she was 19.

"$100,000 is on offer to anyone who provides information that leads to the arrest and
conviction of the person or persons responsible for the suspected death of Ms Haigh,"

Mr Campbell said.

"Police believe that Ms Haigh met with foul play, but they have been unable to find
enough evidence to prosecute anyone over her disappearance."

A married couple who lived with Ms Haigh in Kingsvale, southern NSW, reported her missing
on June 19, 2002.

They had dropped her off at Campbelltown railway station in Sydney's west on June 5,
2002, but never heard from her again.

Mr Campbell said despite extensive investigations police were unable to uncover any
clues about her disappearance.

"There are still many unanswered questions in the Amber Haigh case and it is only with
help from the public that police can expect a breakthrough," he said.

AAP ig/arb

KEYWORD: HAIGH

2007 AAP Information Services Pty Limited (AAP) or its Licensors.

NSW: Costello warns petrol retailers against collusion

AAP General News (Australia)
04-02-2007
NSW: Costello warns petrol retailers against collusion

Federal Treasurer PETER COSTELLO has warned petrol retailers not to collude with each
other to artificially jack up the price at the pump over the Easter long weekend.

He's told Macquarie Radio the ACCC will be on the lookout for any collusion between competitors.

The NRMA is expecting a rise in NSW petrol prices .. ahead of this weekend's Easter break.

The NRMA's ALAN EVANS says prices over the four-day long weekend .. could reach 140
cents a litre.

AAP RTV sk/was/bart

KEYWORD: PETROL SYDNEY

2007 AAP Information Services Pty Limited (AAP) or its Licensors.

Fed: New leadership team needed - Rudd

AAP General News (Australia)
12-01-2006
Fed: New leadership team needed - Rudd

CANBERRA, Dec 1 AAP - Labor frontbencher Kevin Rudd says he is running for the party's
top job because a new style of leadership is needed to win next year's federal election.

Mr Rudd, Labor's foreign affairs spokesman, has confirmed he will challenge Kim Beazley
on Monday for the party's leadership, with health spokeswoman Julia Gillard running for
the deputy leader's position.

"The judgment that I have formed is that this is the most important election for Labor
in a generation," Mr Rudd told reporters.

MORE rp/sb/sp

KEYWORD: LABOR BALLOT RUDD

2006 AAP Information Services Pty Limited (AAP) or its Licensors.

AAP National News Wire Round-Up for Midday, April 26

AAP General News (Australia)
04-26-2006
AAP National News Wire Round-Up for Midday, April 26
Midday Round-Up: HIGHLIGHTS OF THE AAP RTV FILE AT 1130


Solomons resign (HONIARA)

SNYDER RINI has resigned as prime minister of the Solomon Islands ..just as MPs were
due to vote on a motion of no confidence against him.

His election by the parliament last week sparked riots and looting that destroyed Honiara's
Chinatown.

Some protesters claimed he was in the pockets of Chinese business.

RINI has told parliament he had no choice but to quit .. after learning members of
his government coalition had crossed the floor to join the opposition.

MPs must now vote in a secret ballot on a replacement for RINI.



Mine (LAUNCESTON)

Grave fears are held for three miners .. after a small earthquake triggered a rockfall
at a Tasmanian gold mine .. trapping them almost a kilometre underground.

Rescue workers at the Beaconsfield Gold Mine .. near Launceston .. have failed to make
contact with the men since the rockfall last night .. and while they can't send men in
yet they're rigging up a machine with a camera to try to see if it can spot anything.

Eleven other miners who were underground at the time managed to scramble to safety.

One of the trapped miners .. believed to be TODD RUSSELL .. is a local father of three
.. while the other two are believed to be from Launceston.



Smartcard Abbott (CANBERRA)

The health minister says a smart card for health services would provide basic medical
information to help in an emergency.

TONY ABBOTT's told the Nine Network the card would not contain people's entire medical
history .. just basic details such as blood type .. allergies and recent medical history.

He says while no final decisions have been made .. a smart card could mean that if
you're in trouble a doctor .. ambulance officer .. or hospital emergency department ..

would be able to access basic health information about you.

Federal cabinet is today considering a smart card which would cover Medicare and welfare
payments.



Tierney (MELBOURNE)

A former senior executive of Victoria University has been jailed over his involvement
in an elaborate conspiracy to defraud the institution.

The County Court has sentenced 64-year-old PETER TIERNEY to three years and three months
jail .. with a minimum term of two years.

TIERNEY previously pleaded guilty to two charges of conspiracy to defraud .. and one
of obtaining financial advantage by deception between 1995 and 2001.



Linear (ADELAIDE)

Adelaide's linear park .. which runs either side of a 35 kilometre section of the Torrens
River .. is to be protected from sale or development.

Urban Development Minister PAUL HOLLOWAY says the linear park is a fantastic asset
for Adelaide .. allowing cyclists .. walkers and runners to travel from the city's north-eastern
suburbs to the sea without having to confront city traffic.

He says the park's the first of its kind to be developed in Australia .. and he wants
it to remain in public hands.



Egypt Resort (DAHAB)

Egyptian police have detained at least 10 people for questioning .. over a triple bombing
that's killed at least 18 people and wounded scores of others .. including two Australian
women.

Four foreigners have been confirmed dead in the Red Sea tourist resort of Dahab ..

a Russian .. a Swiss man .. a German child and a Lebanese national.

The death toll's been revised down from an earlier report of 23 dead.



Iraq (BAGHDAD)

ABU MUSAB AL-ZARQAWI .. the Al-Qaeda leader in Iraq .. has appeared in a rare video
to denounce the country's new government.

In the 35-minute video posted on the internet .. America's most wanted man in Iraq
warns of new and more damaging attacks.

The video comes two days after an audio message from OSAMA BIN LADEN was aired .. and
a day after a bombing in Egypt.

The ZARQAWI video first came on air in Iraq about the same time Prime Minister-designate
JAWAD AL-MALIKI appeared on state television .. to say he was talking with all political
parties to form a government of national unity.



BRIEFLY:

Canada Crime (OTTAWA)

A 12-year-old Canadian girl has been charged with murdering her father .. mother and
younger brother .. in a quiet community in the country's west.

The bodies were found at the family's home in Medicine Hat .. Alberta .. 300 kilometres
south-east of Calgary.



Chernobyl (CHERNOBYL)

Night-time vigils have marked the 20th anniversary of the Chernobyl disaster .. the
world's worst nuclear accident.

Clutching candles and carnations .. hundreds of people have silently poured into the
centre of the Ukrainian town of Slavutich .. to honour 30 people who died in the first
year after the accident.



UK Ghost (LONDON)

Police responding to a call about a possible break-in at a pub in northern England
.. have found a shaken landlord convinced he encountered a ghost in the ladies' washroom.

The bobbies didn't actually see the spirit .. but did find the toilets flushing themselves.



IN FINANCE:

AGL (MELBOURNE)

Energy companies Alinta and the Australian Gas Light Company .. have signed a binding
agreement to merge their respective infrastructure businesses.

The two companies have announced a deal that will see AGL's energy business remain
wholly owned by AGL shareholders.



Finance Markers (SYDNEY)

At 1124 AEST, the benchmark S&P/ASX 200 index was UP 51.4 points at 5321.2.

The all ordinaries index ROSE 47.2 points to 5264.9.

The Australian dollar was trading at 74.52 US cents DOWN from 74.67 at Monday's close.

It was at 59.97 euro cents DOWN from 60.30 Monday.

In Sydney, gold bullion was trading at $US630.20 an ounce, UP $US4.05 from Monday's close.



AND IN SPORT:

Cricket Aust (DHAKA)

Australia has the chance to wrap up its one-day series against Bangladesh today with
a victory in the second match of the three-game series at Dhaka's Fatullah Stadium.

The decision to name an unchanged side means young South Australian MARK COSGROVE must
continue to wait for his one-day debut.

Bangladesh has wielded the axe following its loss in Chittagong .. with MOHAMMAD ASHRAFUL
replaced by ALOK KAPALI .. and SHAHADAT HOSSAIN replacing SYED RASEL.



Surfing World (TAVARUA ISLAND)

Despite a solid swell .. Roxy Pro organisers have opted to call another lay day of
competition at Fiji to wait for an expected increase of wave size tomorrow.

Eleven women remain in contention for the Roxy Pro crown .. including reigning world
champion CHELSEA GEORGESON and current tour leader MELANIE REDMAN-CARR.



ENDS MIDDAY ROUND-UP

Broadcast Desk inquiries 24 hours: 02 9322 8714

AAP RTV ibw/bart

KEYWORD: MIDDAY ROUND-UP

2006 AAP Information Services Pty Limited (AAP) or its Licensors.

Fed: Federal MPs to speak to Baxter detainees

AAP General News (Australia)
04-19-2005
Fed: Federal MPs to speak to Baxter detainees

A group of federal politicians is off to the Baxter immigration detention centre in
South Australia today.

Migration committee chairman, Liberal MP DON RANDALL, says the visit will involve an
inspection of the facility as part of the committee's interest in Australia's immigration
detention facilities and practices.

He says the committee is also keen to learn more about the experiences of detainees,
particularly at Baxter.

AAP RTV dep/lm/jmt

KEYWORD: DETENTION BAXTER (CANBERRA)

2005 AAP Information Services Pty Limited (AAP) or its Licensors.

Aryaman

Aryaman Aryaman is one of the Vedic Indian Ādityas (see Aditi and the Ādityas). He is associated with rulership.

Antioch Barrington Grayslake Gurnee Highland Park Lake Bluff Lake Villa Libertyville Mundelein North Chicago Wauconda Zion|library notes

Antioch Public Library District:757 Main St. Call (847) 395-0874.Movie: Bring a lunch and watch "Curious George" at noon Oct. 12. Film is rated G.Book Chat: "Mistress of Spices" by Chitra Divakaruni will be discussed Oct. 17.Barrington Area Library: 505 N. Northwest Highway. (847) 668-2808.Bubble show: Geoffrey "Merlin" Atkins will perform his Bubble Wonders show at 10:30 a.m. Oct. 14.Grayslake Area Public Library: 100 Library Lane. Call (847) 223-5313.

Magic Experience: John Measner will perform illusions and spells during this family program at 10 a.m. Oct. 14.

Pow-Wow: Celebrate Native American culture by learning dances, singing songs and making constumes and instruments at 6:30 p.m. Oct. 12. Pow-Wow will be at 7:30 p.m. Program is for children in kindergarten through second grade. Registration is required.

Radical Readers: Have a snack and discuss books at 4:30 p.m. Oct. 13 for youth in fourth through eighth grades. Registration required.

Warren-Newport Public Library: 224 N. O'Plaine Road. Call (847) 244-5150.

Pet Dinosaur: Children's author Janet Riehecky will give a visual presentation to kids in kindergarten and up about how to choose, care for and train a pet dinosaur at 1 p.m. Oct. 14. Reservations are required.

Highland Park Public Library: 494 Laurel Ave. Call (847) 432-0216.

Film Discussion: Join Bob Coscarelli as he leads a discussion on the film "The Manchurian Candidate." Film will be shown at 2 p.m. Oct. 8 with the discussion immediately following.

Lake Bluff Public Library: 123 E. Scranton Ave. Call (847) 234-2540.

Music Workshop: A music thanatologist will explain and demonstrate the blend of clinical expertise and art that uses harp and voice to address physical, emotional and spiritual suffering at 7 p.m. Oct. 9. Registration is required.

Storytelling: The Double Deckers, a storytelling duo, will be at the library at 4 p.m. Oct. 11.

Book Club: "The March" by E.L. Doctorow will be discussed at 7 p.m. Oct. 12.

Lake Villa District Library: 1001 E. Grand Ave. (847) 356-7711.

Mystery Mavens: Luisa Buehler, Mary Welk and Sandra Tooley, a trio of award-winning mystery writers, will explore the role of romance in mystery at 2 p.m. Oct. 8.

Speaker: Rick Kogan, Chicago Tribune columnist and host of WGN Radio's Sunday Papers with Rick Kogan, will talk about his latest books "A Chicago Tavern: A Goat, a Curse" and "The American Dream and Sidewalks: Portraits of Chicago." at 11:30 a.m. Oct. 11.

U.S. Genealogy: Genealogist Kathleen O'Leary will show how to access the censuses, ship passenger lists, citizenship and military records, as well as where to obtain vital records at 10:30 a.m. Oct. 14.

Cook Memorial Library: 413 N. Milwaukee Ave. Call (847) 362-2330.

Book Discussion: "Rebecca" by Daphne Du Maurier will be discussed at 9:30 a.m. Oct. 11.

Research on the Web: Genealogy expert Jeff Bockman will discuss Internet sites that contain images of "real records," indexes and information Oct. 12 at Libertyville Civic Center, 135 W. Church St. Registration is recommended.

Fremont Public Library: 470 N. Lake St. Call (847) 566-8702.

Concert: Acoustic guitarist Dorian Michael will give a concert at 7 p.m. Oct. 11.

North Chicago Public Library: 2100 Argoonne Drive. (847) 689-0125.

Celebration: Celebrate Hispanic Heritage Month at 6:30 p.m. Oct. 12. Refreshments and games.

Wauconda Area Public Library: 801 N. Main St. (847) 526-6225.

Movie: "A Prairie Home Companion" will be shown at 7 p.m. Oct. 11. Rated PG-13.

Zion-Benton Public Library District: 2400 Gabriel Ave. Call (847)

872-4680.

Internet Class: An intermediate class will be held at 7 p.m. Oct. 12. Participants should have experience using the Internet and a current e-mail address.